Terms of Service

Effective: March 28, 2026

These terms govern your use of mailall.us, operated by Hartkraft, Inc. ("we," "us," "our"). By using the service, you agree to these terms.

1. The Service

mailall.us is an email group forwarding service. You create a group address, add members, and emails sent to that address are forwarded to all members. We do not retain message content beyond what is strictly required to deliver your message.

1a. Delivery Modes

Each group can be configured with one of two delivery modes:

• Reliable (default): the system retries failed deliveries automatically to maximize the chance every member receives the message. In rare failure scenarios, encrypted message data may be held for up to 24 hours before automatic deletion.
• Private: each message is sent once with no retries. Message content is never persisted under any circumstance. If delivery fails, the message is permanently lost.

You may change your group's delivery mode at any time. The change takes effect on the next incoming message.

2. Accounts

You must provide a valid email address to create an account. You are responsible for all activity under your account. One person or entity may not maintain more than one free account.

3. Acceptable Use

You agree not to use mailall.us to:

• Send unsolicited bulk email (spam).
• Distribute malware, phishing, or fraudulent content.
• Harass, threaten, or impersonate others.
• Violate any applicable law or regulation.
• Circumvent rate limits, abuse protections, or service restrictions.

We may suspend or terminate accounts that violate these terms without prior notice.

4. Member Consent

All group members must explicitly confirm their membership before receiving forwarded email. Group owners may not add members without their consent. We enforce this through a confirmation flow for every member addition.

5. Free Trial

New accounts receive a 30-day trial with full delivery (1 group, 5 members, 50 messages/month). After the trial expires, delivery is reduced to group owners only for one week. After that grace period, all inbound mail will be rejected. You may upgrade to a paid plan at any time during or after the trial.

6. Paid Plans and Billing

Paid subscriptions are billed monthly or annually via Stripe. Prices are listed on our website and may change with 30 days' notice. You may cancel at any time; cancellation takes effect at the end of the current billing period. If your account has a credit balance of $1.00 or more at the time of cancellation (for example, from a prior plan downgrade), that balance will be automatically refunded. No other refunds are provided for partial periods.

Message packs are one-time purchases that add credits to your account. Pack credits never expire, are only consumed when your monthly plan quota is exceeded, and carry over across plan changes. Message pack purchases are non-refundable.

7. Service Availability

We aim to provide reliable service but do not guarantee uninterrupted availability. mailall.us is provided "as is" without warranties of any kind, express or implied. We are not liable for delayed, lost, or undelivered email. Groups using Private delivery mode accept a higher risk of message loss in exchange for stronger privacy guarantees.

8. Limitation of Liability

To the maximum extent permitted by law, Hartkraft, Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service. Our total liability for any claim shall not exceed the amount you paid us in the 12 months preceding the claim.

9. Privacy

Your use of mailall.us is also governed by our Privacy Policy.

10. Changes to These Terms

We may update these terms from time to time. Material changes will be communicated via email to your registered address at least 30 days before they take effect. Continued use of the service after changes take effect constitutes acceptance.

11. Governing Law

These terms are governed by the laws of the State of Oregon, United States, without regard to conflict of law provisions.

12. Contact

Questions about these terms should be directed to legal@mailall.us.